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- 1) Why choose B-Keen to conduct your Estate Sale?
Paramount customer service, Honesty, Integrity, Professionalism, attention to detail, tenacity,
current market knowledge, flexibility and willingness to do whatever it takes to Bring top dollar for your collective goods.
We invest hundreds of man-hours to beautify and make your entire home look show-room ready. We carefully inspect,
clean, prof. photograph, appraise & appropriately price everything -to sell. We organize & display in ways similar to
big department stores. Your best interest is also ours and we will not sell things for less than we must,
however it is liquidation and to be most effective (GOAL=SELL ALL), things must be priced to sell quickly. We'll
prominently promote a highly acclaimed
1st Class Estate Sale on your property in a weekend tag sale to Exceed Your Needs and Expectations.
- 2) How much will it cost?
Nothing out of pocket, we charge a competitive commission rate (35% +/-) pulled from the sale revenue.
As every household is different so too is the work needed to liquidate it. We "bid" each job on a case-by-case basis
and lock this rate into our plain-English contract before getting started. No hidden charges. We provide
everything required to prepare and conduct the sale.
- 3) Can my family and I just sell it all ourselves?
Yes, but it is VERY time consuming, frustrating, and deceptively difficult.
- 4) What's involved in the process?
A Lot..! Preparation by digging through every room, closet, cabinet, chest, drawer, box, bag, container,
garage, attic, basement, shed, yard, garden & storage facility. Discarding all trash, sorting, organizing,
cleaning, displaying, photos, research, appraising and pricing from days to weeks if you have no other life!
We optimize our presentation, plan pedestrian flow, restrict access, remove doors if needed, add lighting and create
space with folding tables, shelving & displays. Other considerations include sale timing, logistics, health & safety,
code compliance, parking and communicating with everyone. Prominent, clever and concise advertising with effective promotion by
signage, e-mail, on-line ads with clear & bright photos are all essential. Optimally, your Estate Sale will be
a very busy event with adequate staffing to direct & assist customers, answer questions, negotiate, record and properly handle whichever forms of payment you choose to accept, cover security and ensure safety. With everything correct, including pricing,
discounts and sale techniques, little if anything will remain afterward. Charities are a good way to part with
leftover items which you or your family does not want, you get a tax benefit (using Fair Market Value) and some
organizations will pick up.
In Florida we've received help from and recommend
"Florida Sheriffs Youth Ranches" charitable organization benefiting at-risk children for over 60 years.
- 5) How long will it take for B-Keen to conduct an Estate Sale?
Typically from One to Three Weeks after getting started. But first we'll visit, tour and answer
each others questions, agree on rate, schedule and sign a contract. Unlike many companies who knock out
sales too quickly with little benefit to their clients, we're obsessed with maximizing sale potential and
invest tons of time into every job. We actually sort through & price EVERYTHING.
Several days may be needed after the sale if you need us to get it completely cleared out & broom swept.
- 6) How do we know what's worthy and what's not?
Almost everything is worth something to someone. Generally speaking, more is better. Don't let
cherry pickers in early or donate things away, you can always do that later...
Just pull out all your keep-sakes, photos, data-media, personal papers & private info, Rx medicine
and anything else you wouldn't want strangers to get into. Please, let us decide what to throw out.
But, if you must.. properly discard: Spoiled foods, Bad batteries, Used packing materials, Worn-out,
Damaged or Dirty clothes & Fouled furniture esp. from the late 70's & newer... Also, while some soiled,
pet damaged or sad/ugly items might remain functional,
first impressions are paramount to consumers and the Nose Knows! Keeping repulsive items
in a sale can adversely affect the outcome. Always seek advice.
- 7) Can B-Keen sell Cars, Trucks, Boats, RV's and Houses?
We're licensed to sell personal property, including ALL vehicles, not Real Estate. Sales offering nice vehicles or really any type of sport craft incl. boats, kayaks, canoes, 4-wheelers, RV's etc, notably attract more buyers. Additionally we offer Reduced Commission Rates for big-ticket items.
We commonly attract home buyers for our clients and provide this service free gratis.
- 8) Is B-Keen insured against injury, theft and breakage?
Yes, Yes & Yes, We are fully insured. Safety is our number one priority.
We work proactively & take every precaution by providing clear & wide pathways, increased lighting, marking
step-downs, low ceiling fans & trip hazards, and removing eye & other sharp dangers...
We may limit the number of shopping customers, take strong measures for security by
consolidating valuables within manageable areas, staffing-up as needed, and employ armed security to
protect our client's Estate interests.
- 9) Can clients influence pricing on their goods for B-Keen to sell?
Yes with caution, We allow it on certain limited things, within reason. High-ticket items are often better suited to
go at auction... none-the-less, its a big benefit to let us have a try first. What doesn't sell, remains yours.
We can't "give" things away (there's no profit in it), but we also don't want to go the extreme other direction by
over-pricing, it can have a very bad effect. A prominence of high-priced items in an otherwise typical
household, may scare away customers. Shoppers won't feel your sentimental value nor care what you paid. Seasoned
Estate Sale-ers who find, what they feel to be over-priced items, will call & tell their friends:
"don't come here", and quickly exit to seek another sale... This trend can snowball and soon it will all be over,
leaving a house full of stuff, not much revenue and a big dilemma!
- 10) Does B-Keen allow Pre-Sales (items sold before the sale begins) ?
ABSOLUTELY NOT, unless a private (family-invitation-only) sale is mandated by our client. Extremely rare (we've done
it once) post new advertising before the public event. We never advertise items which
are not available nor do we answer early pricing questions, which
creates unfair buyer advantage and impacts our time... Thanks for understanding!
- 11) Is there anything you don't sell?
No, we sell it all! Some clients have guessed that we don't handle clothes or
low-value items and hence discarded or donated some away... This is frustrating because we've found
the adding-up of sales from so many small or trivial items, can rival or exceed
the total from big-ticket items. Certainly it's easier to just sell big, beautiful and expensive pieces at
liquidation prices, however, many people can only afford low-end purchases...
We hope to attract as many buyers as we can & more goods = more attraction, up to a certain
point... (too much of a good thing is not necessarily good, ie. hoarding situations).
Toward our mutual benefit WE HANDLE EVERYTHING from vehicles, fine antiques & precious
jewelry to common household goods & garage bric-a-brac... anything legally allowed (no prescriptions...),
even live chickens! (they run really fast! -special thanks to Bill:),,,
All of it!
- 12) What happens to stuff that didn't sell?
That decision is entirely up to our client, per our contract, remaining items belong to the Estate.
High value items may fair best when offered through a reputable auction company. Left-overs may be sold as
one-lot for a haul-it-all-away low price or donated to charity. If desired, we can help ensure the house
is left entirely empty.
- 13) Are Estate Sale Companies all pretty much the same?
No, definitely not. While most charge rates in a similar range (35% give or take..), the services
provided from one to another can be ballparks apart. We visit 3rd party sales (anonymously) and what some
companies do (or more aptly what they don't do!) for their clients is really appalling. The quick-in/
quick-outs... They'll typically be running sales every weekend and upon visiting one it's obvious to see
they've worked & priced very little. And what is priced is often overpriced.
They run each sale for very few hours and if you go in just prior to final closing time,
you may see the house is still nearly full. How much can that benefit their client? Some
also have way too many employees to all be adequately paid for their time from just meager sales. So how are
they doing it? Are they commissioned to haul-everything-away (that didn't sell) "for free" as part of the deal? Very likely
they or their employees have other venues (consignment shops, online such as Ebay, fb marketplace, auctions or flea markets, etc.)
from which to deal goods. Be very careful who you hire. Just because someone offers you a lower
rate, doesn't guarantee you'll get a better deal!
- 14) Especially since we're pandemic savvy, are "Online-Estate Sales" better?
Possibly, depending on the company (& the pandemic) ! Again, there are some good actors and some bad. The
"Online-Tag Sale", as it's also known, is a good concept. Not extremely different from online auctions except
mainly in that the prices are pre-set and progressive discounts can be applied as in regular Estate Sales. They
often run for weeks instead of days and crowds of people won't be milling about through your house except maybe
during the time of pick-up, usually two short days. The workload is different, your house won't need to be
staged... more photography & computer work, and we hear the going rates are also about 10-15% higher. Not sure if
net revenues match-up. We have our own concerns including: How well all those myriads of small items, below about
the $5 mark, really sell -and then actually get picked up by the correct customer[?] Regardless, this method began
well before COVID-19 and it will continue... We're just not quite ready to jump on-board.
Whatever method you decide.., be sure to interview multiple companies, check references, read reviews,
research & ask questions!
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